I am Monica Woodruff

I am an accomplished, results-driven professional with progressive management experience, 12 years of leadership, and a clear vision for success. A strategic thinker and proactive problem-solver with expertise in managing multiple priorities in a fast-paced, rapidly-changing sales environment.

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Professional Skills

Problem-solving
Verbal communication
Negotiating solutions
Microsoft Office Suite
Account Management
Customer service
Culinary Skills

Work

Experience

2014 - Current
Rooms To Go -- Store Manager

Responsible for overseeing the daily operations of the Showroom, including sales, customer service, and maintenance. Work with, mentor, and train teams of commissioned sales associates to increase the quality of the customer experience and sales profitability, thereby helping the sales associates to increase their income. A hands-on-manager with strong mentoring, coaching, and development skills and the ability to motivate teams to achieve results in a 30+ million dollar store.

July 2013- July 2014
Mail Carrier | United States Postal Service
Responsible for providing efficient service to all customers when it comes to protection and delivering the mail. Maintain security of mail, packages and money at all times. Maintain safety while driving the postal service vehicle. Drove revenue by promoting the benefits of using the postal products and services.
August 2008 – July 2013
Assistant Store Manager | Best Buy
Responsible for working closely with the district manager to formulate and build the store brand. Responsible for driving profitable growth through sales floor leadership and coaching behaviors. Developed business plans to meet the store goals. Analyzed marketing information and translated it into strategic plans to drive revenue.
October 2001 – July 2006
Juvenile Corrections Officer VI | Texas Youth Commission
Responsible for the security, training staff, enforcing guidelines, policies and procedures. Responsible for resocialization of youth on my dorm and throughout the facility. Directly responsible for 19 staff and 54 youth.
August 2000 – September 2001
Level III Solderer | Solectron Texas
August 1998- February 2000
Shift Leader | Killeen Bowlerama
October 1997 – June 1998
PC Tech Support | Acer America
August 1993- February 1997
Signal Support Communications Specialist | US ARMY

Education

Tarleton State | AA Business Management

Contact Me

+1 (512) 417-0621
Round Rock, Texas 78664
monica@monicawoodruff.com

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